Archive for February, 2010

Bookmark my travel consumer guides

Sunday, February 28th, 2010

The ‘ask Mr Rants’ feature has been incredibly popular and in the last couple of months I have published a number of travel consumer guides based on the number of emails that I receive from consumers. I wanted to share a few of those guides with you so you can bookmark for future use.

Bookmark my travel consumer guides

Here are five of the popular guides published.

» Driving abroad advice and car hire tips
» How to protect your holiday
» How to make a travel complaint
» Travel tips for solo travellers
» Skiing holiday tips and ski safety advice

You can rate each guide so I know which ones have to be improved, and of course please leave any suggestions for other consumer’s guides that you would like me to feature. My frequently asked travel questions page includes solutions to a lot of the questions that I receive.

This post was syndicated from the Travel Rants Consumer Blog.

Bookmark my travel consumer guides

Best Dog Food: Organic Dog Food Comparison

Wednesday, February 24th, 2010

The pet food industry in the U.S. is virtually unregulated, which means that just about anything can go into your dog’s food.

Fortunately, there are dog food companies dedicated to creating organic, healthy, holistic, and wholesome pet foods. Which is the best dog food? Here are the top six, complete with price comparisons.

Prices range from .13/lb (Canidae) to almost double that at .24/lb (HALO).

Wellness Dog Foodwellness-holistic-natural-dog-food.jpg

  • Uses premium meats like deboned chicken, New Zealand lamb, and white fish
  • Use high quality grains such as oatmeal and barley that provide essential vitamins and nutrients
  • Adds selected botanical extracts such as green tea and lycopene
  • No meat by-products
  • No corn
  • No artificial preservatives
  • No artificial flavors, colors or dyes

Cost: .97 (.97 per pound) for a 30 lb bag of Wellness Super5Mix Complete Health Chicken Dog Food

Canidae Dog Foodcanidae-natural-dog-food.jpg

  • Nutritionally dense meals originate from meats processed in a human grade facility
  • All natural, high quality, holistic pet food
  • No corn, wheat, soy, grain fractions or fillers
  • Naturally preserved
  • Free-range and/or antibiotic-free meats

Cost: .99 (.13 per pound) for a 30 lb bag of Canidae Chicken and Rice Formula Dry Dog Food

Natural Balance Dog Foodnatural-balance-holistic-dog-food.jpg

  • Grain-free options for dogs with allergies
  • No artificial preservatives, flavors, colors or bleached ingredients
  • High in Omega 3, a natural source of DHA
  • Natural ingredients to help rebuild a dog’s immune system

Cost: .00 (.25 per pound) for a 28 lb bag of Natural Balance Limited Ingredient Diets Sweet Potato & Chicken Dry Dog Food

Blue Buffalo Dog Foodblue-buffalo-natural-dog-food.jpg

  • Deboned chicken, lamb or fish is the first ingredient, which means there is more real meat than any other ingredient
  • Wholesome whole grains
  • Garden vegetables and antioxidant-rich fruit
  • No chicken or poultry by-products
  • No corn, wheat, or soy proteins
  • No artificial colors, flavors, or preservatives

Cost: .00 (.44 per pound) for a 30 lb bag of Blue Buffalo Chicken and Brown Rice Adult Dog Food

Solid Gold Dog Foodsolid-gold-natural-holistic-dog-food.jpg

  • No chemical preservatives
  • Specialize in the development of “low allergen” products
  • Use USDA Choice meats, USDA grade I and II grains, and healthful monounsaturated and polyunsaturated oils
  • Never add animal or poultry fat to our products
  • Use foil “barrier” packaging for all our dry food products, which means we don’t have to use chemical preservatives or flavor enhancers

Cost: .60 (.02 per pound) for a 33 lb bag of Solid Gold Hund-n-Flocken Adult Maintenance Dog Food

HALO Dog Food

halo-natural-holistic-dog-food.jpg

  • No artificial colors, flavors or preservatives
  • No gluten, wheat or corn
  • No rendered meats, poultry or fish, animal or plant by-products
  • Home-style recipe with easy to recognize and understand ingredients
  • Natural sources of soluble and insoluble fiber

Cost: .49 (.24 per pound) for a 31 lb bag of Halo Spot’s Stew Wholesome Chicken Adult Dry Dog Food

This post is part of our Green Travelers at Home series.

This post contains affiliate links. Prices are approximate.

originally posted at Go Green Travel Green

Best Dog Food: Organic Dog Food Comparison


Launch of Green Travelers at Home

Wednesday, February 24th, 2010

Even the most avid travelers among us have a place they call home. That’s why we’re launching the Green Travelers at Home series with occasional posts about greening your home life.

We’ll focus on everything from the best compost bins and green home repair to healthy pet and personal care products. The series launches today with a post about natural dog food.

Are there other green home topics you’d like to see us cover? Let us know in the comments.

originally posted at Go Green Travel Green

Launch of Green Travelers at Home


Thoughts on flight comparison and how useful for consumers

Sunday, February 21st, 2010

Today I decided I would get my act together and start to research the prices for my flight to New York in June, so I fired up the browser and started to use a number of comparison sites including Kayak, Travel Supermarket and newcomer Zugu to see what my options are.

Thoughts on flight comparison and how useful for consumers

No unique flight comparison site

What I realised as I was using these sites is that all of them use the same partners and the experience of searching for a flight is the same. Prices were different, some differences were extreme, and so it felt like I needed a comparison site to compare the comparison sites.

Book direct with the airline

This got me wondering if we have too many flight comparison sites and are consumers just best to go to the airline that they know flies from their preferred airport. I suspect most consumers start off with a search on Google and then they may come across tons of comparison sites.

Another growing problem is that the low cost airlines like Ryanair and EasyJet do not want their prices to be compared on these sites. You only have to look at insurance company Direct Line that is using the fact that they aren’t on comparison sites as a unique selling point.

As one consumer said to me today, many of the comparison sites are just baffling.

Need to take into consideration airline extras

Another thought is that these sites aren’t really comparing the exact price of a flight because they do not take into consideration the additional extras like payment and check-in fee’s that airlines now charge consumers, and for me, a site that includes this information, will get my search every time.

Your opinion on flight comparison websites

I would love to read your opinion on comparison sites, do you use them, and are they useful to you when searching for the best priced flight. Do you think that there are now too many of them or do you just stick to using one particular comparison site or book direct with the airline?

This post was syndicated from the Travel Rants Consumer Blog.

Thoughts on flight comparison and how useful for consumers

Low cost airline check-in fees are a rip off

Sunday, February 21st, 2010

The airlines are having a laugh at our expense. Last week I booked a flight from Leeds & Bradford airport to Paris and was charged by the airline, Jet2, a rip off free of £2.00 to check-in online. My other alternative was to pay £6.00 to check-in at the airport.

Low cost airline check-in fee is a rip off

Travel light to reduce airline charges

I always travel light with just my hand luggage, but if I had decided to take one suitcase the check-in fee increased to £6.00 online and £12.00 at the airport. How can any airline justify charging passengers for check-in, it’s not like you have any alternative.

Online check-in fees are a rip off

Yes, I can understand them charging for those that want to check-in at the airport, £6.00 or £12.00 is very expensive though but why charge me to use my electricity and my internet connection to check-in online, especially when I am not checking in any bags. It’s a rip off.

Comparison with other low cost airlines

Ryanair charge £5 each way, per person to check-in online. BMI baby do not charge you if you check-in online, no matter how many bags you are taking but, if you check-in at the airport you are charged a whopping £39.98 for one bag.

EasyJet do not appear to charge for check-in and I have to say the booking experience is much more pleasant on this site than any of the others I have mentioned in this post. I just wish they flew from my local airport in Leeds.

Your opinion on check-in fees

What is annoying is that these fee’s are not included as part of their advertised rates. What is your opinion on check-in fees? Are the low cost airlines just getting greedy and are there any other airline fees which drive you nuts.

This post was syndicated from the Travel Rants Consumer Blog.

Low cost airline check-in fees are a rip off

Guide to Vancouver 2010: Winter Olympics, Restaurants, Sightseeing, Hotels & Culture

Wednesday, February 17th, 2010

Every four years, I let an obsession overcome me and I watch as much as I can take — the daring spins and throws of figure skating, the jumps of snowboarding, and the thrill of speed skating at the Winter Olympic Games.

This year my obsession is even worse because the 2010 Olympics are in Vancouver, an eco-friendly city that I happen to love. In honor of the Olympics, here is our complete guide to Vancouver 2010 — from restaurants and things to do to green Vancouver and the Olympics.

Restaurants

Vancouver is home to a diverse population and its array of restaurant choices reflects that diversity. Don’t be overwhelmed by the endless dining choices — read these guides to find the best eats in Vancouver.

Vancouver 2010 Winter Olympic Games – Where to Eat?

Urban Diner: A Fine Guide to Eating and Drinking in BC

The New York Times: Eating Vancouver (read the comments)

Brian’s Favorite Eats: Vancouver 2010 Olympic Edition

Sightseeing

No matter where your interests lie, Vancouver will have something to entertain you. Check out these lists of things to do in Vancouver for ideas.

The Encyclopedia Britannica Blog’s Vancouver: A Travelers’ Guide to the Olympic Host City

Biking in Stanley Park: Vancouver, BC

Conde Nast Traveler’s Video: Vancouver, What To Do When You’re Not On the Slopes

The Calgary Beacon: Things to do in Vancouver

Culture and Arts at Vancouver 2010

vancouver-2010-olympics.jpg

photo credit: adrian8_8

Accommodations

It may be too late to find affordable accommodations during the Olympics, but if you’re visiting Vancouver after the games, you’re in luck. Vancouver has it all from hotels to hostels to bed and breakfasts.

Best Rated Hostels in Vancouver

Vancouver’s Sustainable Stays

Pacific Palisades Hotel in Vancouver (a Kimpton Hotel): Review

Finding Last-Minute Olympic Accommodations in Vancouver

Dog Friendly Hotels and B&B in Vancouver BC

2010 Winter Olympic Games

If you can’t make it to the Olympics, these posts will make you feel like you’re there — almost.

Vancouver Olympics 2010: Stunning Moments From February 15 (PHOTOS)

Google Sightseeing’s Vancouver 2010 Winter Olympics: City Venues

2010 Vancouver Winter Olympics Best Sites for Kids

Vancouver 2010 Olympics Blog: Travel Tips on Accommodations, Event Tickets and Lessons Learned

Last-minute guide to attending the Vancouver 2010 Games

Are the Vancouver Olympics really green?

Green Vancouver

With the array of local businesses, public transportation, and outdoor activities Vancouver offers, the green traveler should have no trouble staying busy in the city.

Vancouver in 2 (Eco-Friendly) Days

Grist: The 10 greenest and brownest things about Vancouver

Vancouver Olympics Get Green Transport: Electric Streetcars

LEED Platinum Vancouver Convention Center has North America’s Largest Green Roof

Rabble.ca’s Olympic guide to Vancouver’s tap water

Local Culture

Vancouver was already a culturally diverse city and the 2010 Olympic Games have taken that diversity to a whole new level.

Vancouver 2010 Olympic Events: Aboriginal BC Culture

Vancouver a multicultural population, but is it all connected to Winter Games

PHOTO ESSAY: Canada Welcomes The World to The Vancouver 2010 Olympics

Whether you’re in Vancouver for the 2010 Olympics or just visiting for the weekend, the city offers low-impact activities, accommodations, and dining options for every traveler’s taste.

originally posted at Go Green Travel Green

Guide to Vancouver 2010: Winter Olympics, Restaurants, Sightseeing, Hotels & Culture


Time for hotels to catch up with booking technology

Tuesday, February 16th, 2010

Over the weekend online travel agency, Expedia received some rather negative attention by one of the writers on high profile technology site, TechCrunch. To cut a long story short, the hotel he had booked had not received his reservation from Expedia and was fully booked up.

Hotels need to catch up with technology due to lost bookings

Check with the hotel after booking

It isn’t the first time that I have heard about this type of issue and it’s the reason why when I book a hotel on a third party website, I leave it 72 hours and then contact the hotel to make sure that they have received my reservation.

I would hate to arrive in an unknown destination to have to search around for an alternative hotel.

No trust in hotel and travel agency systems

One of the writer’s criticisms is that Expedia sent the reservation by fax, which is crazy considering it’s the 2010 and it’s time hotels caught up with technology. As consumers we have to check the booking, but I do not put a great deal of trust on systems used by hotels or travel agencies.

Keep calm, don’t get abusive

Another point that I want to make is that shouting and being abusive to the person at the other end of the telephone isn’t going to get your complaint dealt with any quicker. Keep calm, state the facts and make sure that the company deal with your complaint to your satisfaction.

I know that piece of advice seems laughable when I have a ranting man on the phone in my branding.

Companies need to monitor their brands

A number of high profile complaints have been brought to people’s attention using social media recently and I think this does prove that travel companies need to wake up and monitor their brand online. No longer can they hide behind their corporate desks and hope that it all goes away.

What I wouldn’t want to see though is these high profile complaints getting more attention than complaints from the general public. No matter who the rant is from, it should receive the same level of attention. I wrote a post on the best way to deal with a travel complaint so have a read for more tips.

Share your lost hotel booking experiences

So, have you come across a similar problem where the hotel hasn’t received your reservation through a third party and did it get resolved to your satisfaction? Have a read of the post in question on TechCrunch and let me know, would you have handled the complaint differently.

This post was syndicated from the Travel Rants Consumer Blog.

Time for hotels to catch up with booking technology

Holiday selling tricks and the debate on obese passengers

Monday, February 15th, 2010

The second episode of the Travel Rants Podcast is now available. Podcasting is a whole new platform for me to get to grips with, but I am enjoying expressing my views on consumer issues in audio, it’s a change from writing a blog post. I hope you enjoy it too and please do leave feedback.

Holiday selling tricks and the debate on obese passengers

Travel consumer issues discussed

» Nasty holiday selling tricks
» How the iPad doesn’t change how we travel
» The debate on obese passengers and flying continues
» Great Britain isn’t all that great when it comes to the weather

You can now subscribe to the podcast from the iTunes library, and please let me know what you think of the podcast, what you would like me to feature in future episodes. More importantly tell me if you agree or disagree with any of the topics that I raised in the podcast.

This post was syndicated from the Travel Rants Consumer Blog.

Holiday selling tricks and the debate on obese passengers

10 Chilling Tales of People Killed by Icicles Around the World

Friday, February 12th, 2010

Strolling through my Minneapolis, Minnesota neighborhood yesterday, I noticed a 6-foot-long icicle dangling from a neighbor’s gutter and thought, “That looks like it could kill someone.”

It turns out, it could. Falling icicles kill people all of the time — especially in Chicago and Russia. In fact, death by icicle goes back to at least 1776. Here are 10 chilling tales of people killed and injured by falling icicles, ice dams, and roof snow.

1. Boy in Devonshire, England, 1776

The son of a Parish clerk in Devonshire, England, was killed when an icicle fell on him and fractured his skull. His epitaph reads:

“Bless my i,i,i,i,i,i
Here he lies
In a Sad Pickle
Kill’d by an Icicle.”

2. Police Officer in Cassopolis, Michigan, 1903

In 1903, a police officer in Cassopolis, Michigan was killed when a “huge icicle which fell upon him… and cut off the top of his head.” Ouch.

3. Pastor in Michigan, 2001

A 48-year-old pastor, also in Michigan, was clearing icicles from his roof and loosened an icedam, which fell on him and killed him. The official was of death was “bilateral pulmonary thromboemboli due to crushed lower extremity due to falling ice.”

Falling Ice Sign

photo credit: justmakeit

4. 74 Muscovites in Moscow, Russia, 2001

In 2001, 74 Muscovites were victims of falling ice, including an 18 year-old boy who was “killed… by a falling shard at his military base.”

5. Donald Booth, Chicago, Illinois, 1994

A “microwave-size” chunk of ice fell off of a Neiman Marcus building in Chicago, killing Donald Booth of Wisconsin. The department store settled with his family for .5 million.

6. 5 People in Samara, Russia, 2008

In 2008, at least 5 people were killed by falling icicles in the industrial city of Samara, Russia.

7. Woman on Prospekt Yuriya Gagarina in St. Petersburg, Russia, 2010

A woman walking down Prospekt Yuriya Gagarina in St. Petersburg was struck by a falling icicle. She died on the spot. It’s been an icy winter in St. Petersburg and “more than ten people have been injured by icicles and more than 500 have sustained injuries from falling over in streets.”

8. 7-year-old Boy in Springfield, Vermont, year unknown

An icicle hit a 7-year-old boy in the head while he was playing outside. He “suffered traumatic brain injuries,” but survived.

9. 8 Chicagoans in Chicago, Illinois, 2000

At one Chicago hospital, at least 8 people were treated for falling ice-related injuries in 2000.

10. 55-year-old Woman in Stockholm, Sweden, 2010

Proving that wintertime weapons need not be sharp and pointy, a 55-year-old woman in Stockholm, Sweden’s vertebrae were crushed by snow that fell off of a roof this year.

Further Reading on Falling Icicles

So if you live in a cold climate — especially one in Russia or the midwestern United States — beware of roof overhangs with seemingly innocuous icicles. It only takes one falling icicle or ice dam to do serious damage.

originally posted at Go Green Travel Green

10 Chilling Tales of People Killed by Icicles Around the World


Travel media needs to look beyond news and give opinion

Thursday, February 11th, 2010

I have been writing about travel consumer issues for five years in April and I enjoy sharing my opinions on the travel industry from a consumer’s perspective. I understand that not everyone is going to agree with what I have to say, but then discussions are created and readers can share their opinion.

Travel media needs to look beyond news and give opinion

Useful learning / content inspiration resources

I read a number of travel industry sites and newsletters, like Travel Weekly, TTG and Travelmole; this helps me understand how the industry works. I have noticed recently that a lot of the content is either copied press releases or quotes with a small amount of text.

They rarely add their opinion and this means that the newsletters and online content is duplicated.

More opinion on travel industry issues

I want to know what they think about the issues that are affecting the travel industry. I want to read about their opinions on how the travel industry can be improved. My guess at why they do not have an opinion is because they do not want to upset advertisers at a difficult time for publishers.

It’s the travel industry media that has the authority and resources to get behind issues like holiday protection. Blogs like Travel Rants, written by one-man, carry very little weight. I realise their readership is the industry, but surely that does not stop them from having an opinion on the travel news and issues.

Open up comments for readers

I would like to see more articles about tackling the issues that affects the industry. I would also like to see more openness; both the TTG and Travelmole expect you to login to leave a comment, which is not very sociable. Both sites would receive more interaction with their readers if they opened up commenting.

These are my thoughts on travel industry media; please add your thoughts and opinions in the comments.

This post was syndicated from the Travel Rants Consumer Blog.

Travel media needs to look beyond news and give opinion

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